Apple apologizes for group FaceTime bug, fix won’t be here until next week

The bug allowed users to listen to other users via group call on FaceTime without them even answering.
Facetime Group call disabled by Apple
Image Credit

Apple was quick to punish Facebook and Google for their mishaps, but late to respond to their own issues. Earlier this week (which just so happened to be the previous month) a bug was reported on Facetime that allowed users to virtually spy on other users via a group call. Apple disabled group call on FaceTime and has apologized to users for their tardiness and. But it looks like the fix is on the horizon and the feature will make its comeback with the fix.

The bug was widely publicized on Monday, which forced Apple to take action and disable the group call feature. The glitch allowed users to listen to other users without them even answering. When on call adding your own number for a group call would allow you to hear what’s going on in the other end without the recipient answering the call and if pressed the power or volume button to ignore the call it would instead broadcast the video too.

Initially, the bug was reported to Apple ten days ago on January 19 by a 14-year-old Fortnite player and his mother. Arizona lawyer Michele Thompson and her 14-year-old son attempted multiple times to contact Apple regarding the bug and even filed an official bug report and faxed a letter as well.

Apple released a statement apologizing for their mishap with the following words:

We sincerely apologize to our customers who were affected and all who were concerned about this security issue. We appreciate everyone’s patience as we complete this process.”

They also acknowledged lawyer Michele Thompson and her son in the statement saying:

“We thank the Thompson family for reporting the bug.”

In the statement, Apple stated that the fix was on working and released next week, which was initially supposed to come this week.

“We have fixed the Group FaceTime security bug on Apple’s servers and we will issue a software update to re-enable the feature for users next week.”

The mishap comes at a time when Apple is trying to stand at the top regarding consumers’ privacy. And their tardiness surely didn’t help the cause. Well, at least they can chin up regarding their revenue.

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